Operational disturbances on Postnord in Webshipper

Incident Report for nShift - Webshipper

Resolved

All services are operational. No more errors encountered.
Posted Feb 02, 2026 - 12:04 CET

Monitoring

The latest fix restored services. All requests are coming in successfully at the moment and services are green.

We will continue to monitor but seems issue is resolved.
Posted Feb 02, 2026 - 11:50 CET

Update

The first deploy did not fix the issue.
We are investigating another possible fix and will have more info shortly.
Posted Feb 02, 2026 - 11:24 CET

Update

Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.
Posted Feb 02, 2026 - 10:52 CET

Identified

We have ongoing timeout errors with Postnord, and we are working on a fix.
Posted Feb 02, 2026 - 10:29 CET
This incident affected: Other.